Welcome Message:
Wait Message:
Dynamic Wait Message:
Goodbye Message:
No Service Message:
Requeue New Chats on Agent Idle Time:
Agent Idle Time Threshold(in seconds):
Send Chat Transcript to Customer:
Send Chat Transcript to Additional Email Addresses:
Enable Proactive Chat:
Enable Preview Chat:
Preview Contact Edit Allowed:
Preview Auto Accept:
Preview Auto Engage:
Auto Engage Message:
Proactive Chat Question:
Chat Offer Condition:
Consecutive Pages Only:
Time Spent (in seconds):
Hover Duration (in seconds):
Number Of Pages:
Offer Timeout (in seconds):
Number Of Offer per Session:
Max Estimated Wait Time (in minutes):